SUMMARY

This is a salaried position with benefits and excellent potential for advancement. Due to our growth in the areas of Network Design and Development, we welcome a proactive individual that will be comfortable assuming new responsibilities. The chosen candidate will have the potential to advance within our company as we continue to provide new services for our clients.

EDUCATION/EXPERIENCE

Bachelor's degree (B.S.) or equivalent from college or university; or two to three years related experience and/or training; or equivalent combination of education and experience.

QUALIFICATIONS

• Experience in a Microsoft Windows Network environment plus an MCNA and/or other certifications such as A+ or Network+.

• In Depth Knowledge of all Microsoft Windows Desktop Platforms, Microsoft Office and General Network Concepts.

POSITION REQUIREMENTS

The prospective applicant should be able to demonstrate the ability and willingness to:

• Work independently or as part of a team, in an “interrupt-driven” computer support environment requiring minimum day-to-day supervision, with drive to accomplish goals on time and within budget.

• Effectively interface with outside vendors to ensure network connectivity, production availability, licensing, and security standards are met.

• Remain educated in the rapidly changing information services/technology environment.

• Demonstrate high standards of customer service and for developing and maintaining systems with the users’ point of view in mind while remaining highly self-motivated, flexible and adaptable to changing situations.

• Lift a minimum of 50lbs

• Understand user situations, be available during time of need and handle pressure-filled situations in a professional manner.

• Quickly learn with a self-teaching approach to investigating new technologies and solving unfamiliar problems.

• Use effective written and oral communications.

• Adhere to high ethical\professional standards and values with a commitment to diversity and helping foster a productive and welcoming culture.

• Ability to work 40+ hours per week, based upon customer needs

• Travel in the Greater Pittsburgh and South-West Pennsylvania area is required.

DESIRABLE KNOWLEDGE/EXPERIENCE

Knowledge of Microsoft Windows 2000/2003 Server, active directory, terminal services, thin client technology, antivirus/antispyware solutions, general backup software and strategies, SonicWALL (or equivalent) firewall software & appliances, network security and LAN,WAN,WLAN,VPN topologies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following are requirements for this position. Due to the dynamic nature of this position additional duties may be assigned.

• Providing support on Microsoft 2000/2003 Servers, Microsoft Terminal Services and network connectivity

• Providing network user and file administration, including creating new user accounts, resetting passwords and other related helpdesk activities

• Coordinating with customer’s support staff in supporting end user related helpdesk issues

• Administration of enterprise applications, including network backups and enterprise-wide e-mail systems and antivirus/antispyware

• Monitoring availability and performance of networks, servers and services

• Reviewing daily backup reports and daily server usage reports

• Recommending improvements to enhance overall network (servers, workstations, switches, etc) and user proficiency

• Implementing configuration changes based on systems analysis and best practices

• Monitoring and responding to email and voice-mail in a timely fashion

• Researching issues and finding resolutions through vendor-related support and Internet resources

• Installing, configuring, deploying, updating and/or troubleshooting workstation hardware, software applications (MSOffice, Windows 9X, 2000, and XP) and workstation imaging

• Supporting multi-media equipment such as projectors, scanners, CD-ROM writers, printers, copiers and fax machines

• Providing PC-based helpdesk support, and escalation of calls when necessary

• Assisting with migration of network infrastructure to newer technology

• Assisting with planning/implementation of geographical customer relocation and expansion

• Utilizing and developing procedures, documentation and tools for support of daily activities

• Maintaining customer hardware and software inventory, including software version control, licensing and reallocation of hardware and software

• Maintaining customer documentation including typical/custom configuration of network by M2Technology, as well as acquiring documentation from vendors for proprietary hardware and software

• Maintaining customer network infrastructure diagrams

• Utilizing online, real-time helpdesk application for customer ticket entry and referencing previous solutions

• Keep up-to-date on new developments in your field and be a technical lead and resource to mentor others if needed

• Research, evaluate and recommend updated solutions for the maintenance of current technology in customer networks

M2Technology is accepting applications for a part-time Web Designer/Developer (20+ hrs per week) with the potential for full-time employment that will play an integral role in our project development cycle.

*If you are interested in a contract position we also welcome your submission.

This position requires a multi-faceted skill set as each project undertaken will have varying development requirements. Experience wearing "multiple-hats" is definitely required - we're not looking for a guru in one area, rather someone experienced in several.

Your ability to meet deadlines is key, as is your ability to coordinate specific project tasks. This position allows for the freedom to set your own hours and work in your own environment. Our main interest is your ability to meet client deadlines.

The position requires the following of potential candidates:

• Strong Web Design Ability
  We are looking for a designer that is familiar with current design trends in the industry. You must be comfortable designing in a variety of styles and capable of providing variations in concept. A strong Portfolio is required for consideration.
  
  
• Excellent CSS/HTML Skills
  You should be able to generate valid/compliant code and be familiar with diagnosing browser compatibility issues. Extensive experience with Dreamweaver is necessary while the ability to hand code in a pinch is helpful.
  
  
• PHP/MySQL Code Experience
  Familiarity with Open Source PHP/MySQL applications is needed. You won't be building from the ground up, however, you should understand and be able to use tools like PHPMyAdmin as well as analyze general functionality.
  
  
• Experience Designing and Developing CMS Applications (Drupal & Wordpress)
  We utilize Open Source applications as the framework for many of our projects. We produce projects using Drupal, Wordpress, and others. You should be familiar with how these systems work, including module integration and CSS based template design.
  
  
• Experience Designing and Developing osCommerce E-commerce
  We have found osCommerce (and the various branch derivatives) to be affordable yet highly functional E-commerce solutions for our clients. You should be comfortable designing for this platform including using various template systems as well as CSS based layouts.
  
  
• Flash Experience Great! - Not Required
  Flash experience is a bonus, yet not required. However, you must be familiar with the integration of Flash elements into your designs as well as how Flash elements will affect your layouts.

This is an hourly position with excellent potential for advancement. Due to our growth in the areas of Web Design and Development, we welcome a proactive individual that will be comfortable assuming new responsibilities. The chosen candidate will have the potential to quickly advance within our company as we continue to grow and provide new services for our clients.

For consideration or for more information please apply online using the link below.