Pittsburgh IT Consulting:
Business Infrastructure Solutions
M2Technology is a Pittsburgh Managed IT Services provider that offers IT Consulting services including:
- Microsoft Windows Consulting
- Network Design, Administration and Maintenance
- End-user Support Services
- Business Infrastructure Design and Management
- Data Backup and Disaster Recovery
Our experience as a managed service provider has led us to a phased approach in assessing an organizations' needs for business information systems and support services. Our team is proud to offer exemplary response times in providing the expertise and resources to support and troubleshoot IT systems.
Pittsburgh IT Services:
Design, Management, End-User Support
We provide IT consulting, design and administration solutions geared toward the growth and stability of your business — including end-user support. We implement, manage and maintain IT systems that ensure your company's productivity — even during major changes.
- Topology Design, Installation and End-User Support
- Network Management, Onsite and Remote Assistance
- Workstation/Server Performance Monitoring and Patch Management
- Automated Network Backup Management and Monitoring
Once an M2Technology IT solution is in place, we offer Managed IT Services and End-User Support Packages to ensure that potential issues are quickly resolved. Our comprehensive strategy provides your company with scalable technology solutions that will grow with the needs of your business.
Pittsburgh Network Services:
Business IT Solutions
IT Needs Assessment:
M2Technology follows a systematic exploration of your current IT infrastructure, and reviews your perception on how effectively your business' requirements are being met. Your experience regarding your employees and the technology they use on a daily basis is a key component during our initial investigation.
We work closely with staff and management to develop a comprehensive understanding of daily operations, while noting positive and negative scenarios. At these junctures we formulate a solution matrix for issue resolution, and begin to develop a roadmap for the application of Information Technology that will surmount any hurdles your organization currently faces.
By following a pragmatic approach, M2Technology becomes a tremendous asset; we work diligently through a structured needs assessment, and develop solutions that will save time, increase productivity, and allow your organization to operate more efficiently.
Network, Server and Workstation Evaluation:
M2Technology reviews your current Business Infrastructure and learns how your business is using it. We analyze all components to determine how effective your current needs are being met. We then begin the process of developing scenarios where new technology can be integrated that has a positive effect on your future goals.
Infrastructure Solution Design:
Developing a successful IT architecture is critical to your technological success. We design to serve your needs today, and to provide a platform upon which your business can flourish and succeed. We insure that your network infrastructure is capable of adapting to your needs, which will enable successful technology decision-making in the future. Each component of our technology design is chosen based upon the following set of criteria:
- Stability
- Security
- Interoperability and Scalability
- Manageability
- Impact on Business Processes
- Maintenance Requirements
- Administrative Requirements
Through proper implementation, these components coalesce to offer a powerful and easily manageable solution.
Network Consulting and Project Management
We provide full project evaluation services to assist you in anticipating any hurdles that may arise. We also provide full project management services where we oversee each phase of project development — from design to completion, we assist you through project completion to ensure your expectations are fully met.
Infrastructure Design and Implementation:
Working with your senior staff, we help craft the long term vision for your technology needs. In many client relationships, we are placed in the position of "Virtual Chief Technology Officer," by helping to effectively manage all components of the organizations information technology. This often includes staff structure and management, physical infrastructure, design and architecture, budgeting, internal and external resource requirements, vendor management, partnership relationships and more.
Managed IT Services — On-going Maintenance:
Once your technology is in place, responsive support becomes the next priority. As a Pittsburgh based Managed Service Provider, our team is proud of our exemplary response time where we have the expertise and resources to troubleshoot and resolve issues that may arise.
One of the most important roles in network management is ongoing systems administration. With the rash of security issues, software patches, viruses, etc. it is vital to be certain that your systems are secure through proactive monitoring.
Backup and data redundancy is also crucial. It is imperative to monitor backups every day and test not just the backup, but also restoring from those backups, on a regular basis. Systems administration goes beyond these basics, to also include user accounts, disk utilization and more. The importance of system administration in today's technology dependent business environment cannot be understated. Learn more about our Managed IT Services.
Located in Pittsburgh, Pennsylvania, M2Technology works closely with a wide array of industries including small, medium and large companies, educational institutions and non-profit organizations.
For additional information please visit our Networking FAQ's page.
