That's a great question. Here are some points that differentiate the services offered by M2Technology from the competition:

1. We start by learning about your business and your particular needs. Every business is different, and because of this we design our networks around the way you do business. We don't design "canned solutions."
   
   
2. We install solutions that best fit your needs—including systems from Microsoft Windows and Novell.
   
   
3. We connect our clients in any fashion that suits their specific needs including:
   
   
   • A few workstations in a home office connecting to the Internet
   • A computer at home (or anywhere) connecting to an office through a VPN
   • Network installations for a small company with up to 100 computers
   • Network installations for branch offices using secure certificates for communication over the Internet (HTTPS/Port 443)
   • Network installations for branch offices using secured Virtual Private Networking over either dedicated communication lines (T-1) or over the Internet
     
     
4. We build and help maintain “Groupware Collaboration Systems” which support E-mail, tasks, calendar, and messenger services all from a central server that allows sharing between users. We are a full service Exchange Hosted Services provider.
   
   
5. We provide solutions where employees can gain access to data and E-mail accounts from anywhere at any time.
   
   
6. We assist our clients with technology decision making—"Which server do you need...and how many?"  Once we understand how your business functions, we suggest an appropriate operating system(s) that best fits your organization. We then explain which type of hardware will be the most advantageous for your particular installation.
   
   
7. We can help with workstations too.

ABSOLUTELY. In today's business climate, network security is of utmost importance in keeping private information away from the public. Some questions that you should have answers for include:

• Are the right people seeing the correct information?
  
• Are the wrong people seeing information they shouldn't have access to?
  
• If you lose a laptop (or it is stolen) what are your chances of getting it back? We can help you get your laptop back if its stolen...if it has confidential information on it, we can even permanently delete the operating system and all of the data while it's in the crooks hands.
  
• Wireless? Secure? Two questions that go together. If you have a wireless network it is a must that you ensure it is secure from the latest threat—WAR Driving.

M2Technology offers a wide range of network and system protection that can ensure day-to-day productivity. These are some specific areas that we address when either designing an IT system or when assisting clients with existing problems:

• Anti-virus solutions can protect your network from many sources of attack. From the internet, E-mails, and even unsuspecting users bringing viruses on disks or CD's.
  
• Are you being overrun by SPAM? We can put solutions into place that will allow your network and E-mail server to relax and not have to deal with all of the added overhead of SPAM mail. Learn more about our SPAMATRON E-mail Filtering Services.
• Viruses are always a concern. Just as you deal with them internally, you need to be focused on external detection and elimination as well. Effective solutions exist today that can protect your network from E-mail and web borne virus attacks.
  
• Hackers, trojans, worms...are you protected against these? We know the right technology that will keep you from being affected by these potentially dangerous applications.
  
• Protection of your employees is another great concern. Are they seeing E-mails and accidentally getting to websites with gambling, adult content or other unwanted sites? We can filter these sites out so you are never bothered by them again.
  
• One of the latest and greatest threats to users' productivity is spyware. We can explain why users workstations become infected and how you can prevent this from happening. Spyware has the potential to not only slow down productivity, but can also capture and send confidential information to the Internet without you even knowing.
  
• We offer Remote Administration and End-User Support Services to give you added peace-of-mind

Developing systems to prevent data loss is another value added service that we offer our clients. M2Technology designs fail-safe systems to ensure your data integrity that will give you overall peace-of-mind. Here are some ideas to consider:

• The only good backup solution is...well, we've heard it over and over—there many solutions available, each offering a wide range of specific benefits. We help here too. We look at all options available to backup your data and suggest the best hardware and software for your particular network. We'll work with you to ensure your understanding of the best backup schedule, create the schedule and show you how to utilize it. It's similar visiting the doctor...we minimize the inconvenience as much as possible.
  
• We help with the decision to use either DAT, DLT, a single tape drive, an auto-loader library or any other backup solution available. We also help with the decision to use Full, Incremental, or Differential backups and how to combine them for the greatest coverage. Did I mention IDR— "Intelligent Disaster Recovery?" Return your server back to the point of the last backup within just hours!
  
• Not only do we get the hardware and software working so you don't have to worry about losing data, we also have service agreements that support you when you can't resolve a particular problem. We're only a phone call away, and in many instances, we are able to respond quickly through remote access to your network.