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Help-I have lost or forgotten my password

Do not panic. If you have lost or forgotten your password for your Client Portal account or the DirectAdmin Control Panel simply follow these steps.

Client Portal Account

  1. Visit the Client Portal through the following link: https://www.m2technology.com/solutions/clientarea.php

  2. Below the login form, click the Request a Password Reminder by clicking here link

  3. On the next page enter the email address associated with your account in the form provided and your password will be sent immediately

DirectAdmin Control Panel

  1. Visit the DirectAdmin Login page for the server your domain is hosted on using the following URL format: http://www.yourdomain.com/directadmin

  2. Below the login form, click the Forget Your DirectAdmin Password? link

  3. On the next page enter your DirectAdmin Username in the form provided and a confirmation link will be sent to your email account

Potential Issues:

If you are unable to remember your DirectAdmin Username, simply Submit a Support Ticket to our Support Department with the following information:

  1. The domain name for your hosting account
  2. The first and last name of the account holder
  3. The invoice number for your most recent paid invoice

Once you have provided all the correct information, we will ask for a replacement password and make the required changes.

For Further Assistance:

Please submit a support ticket through the Client Portal if you require further assistance or experience any issues.

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